Lunderskov Pharmacy
Digital facelift at Lunderskov Pharmacy
The local pharmacy in Lunderskov (Denmark) has successfully implemented digital price tags from Delfi Technologies, leading to significant time and resource savings as well as improved customer service.
A-apoteket, a chain of independent pharmacies in Denmark, has teamed up with Delfi Technologies to introduce digital price tags. This collaboration simplifies signage and pricing for the pharmacies, representing a major step toward a more efficient and customer-focused pharmacy experience.
The digital price tag technology has become a popular investment among Danish pharmacies, mainly due to the substantial time saved from replacing and maintaining paper price tags. This freed-up time allows staff to engage more with customers and provide in-depth advice and personalized service.
"The system just works - everything is handled quickly. A clear advantage of the fully automatic tag updates is that all our price and product information is always current. This ensures that customers always get the right information."
Tje digital signage also enhances promotional opportunities. Previously, separate paper signs were needed for promotions, but with Delfi Technologies’ solution, campaigns and offers can now be highlighted directly on the tags. This results in a more streamlined presentation and automated updates of promotional prices.
Improved customer service and efficiency
At Lunderskov Pharmacy, health is a passion that now receives even more attention thanks to the new digital price tags. With this technology, staff can free up time from routine tasks like pricing and focus on what truly matters – the well-being of their customers.
Since implementing Delfi Technologies’ digital price tags, Lunderskov Pharmacy staff can provide even more personalized advice to customers. The digital system also allows the pharmacy to respond more quickly to price changes and new offers, ensuring customers always receive up-to-date information.
The digital price tags ensure accurate and current price information, eliminating the risk of human error from manual updates.
– The system just works – everything is handled quickly. A clear advantage of the fully automatic tag updates is that all our price and product information is always current. This ensures that customers always get the right information, says Vitaliia Kalenikova, Campaign Manager at Lunderskov Pharmacy.
– It means a lot that Delfi Technologies has also been incredibly helpful and quick to respond. The rapid response and accommodation of our needs have been crucial for a positive experience, adds Vitaliia Kalenikova.
Lunderskov Pharmacy is part of ‘A-apoteket’. In collaboration with A-apoteket’s chain office, Delfi Technologies has examined the annual savings for pharmacies. These savings amount to approximately DKK 60,000 per year in time and resource savings.
About Lunderskov Apotek
Lunderskov Pharmacy is your local pharmacy, always staffed with trained personnel, including pharmacists and pharmacy technicians. The pharmacy also trains pharmacy technicians, so you may often meet skilled trainees learning from experienced professionals. The goal of the pharmacy is to be the local health hub, not only providing medicine but also focusing on prevention and overall health.
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